Well, the truck’s been used a lot lately as a group of 17 are following a mandatory ladder operator’s course that is given by an instructor from Montreal FD (one of the Captains that teach the Montreal firefighters on the new E-one equipment that they have ordered.)  He has nice unsolicited opinions & observations on our truck. Our members are pleased with the performance of the truck as well, it serves our needs just fine. I just want to thank you both again for mainly being men of your words (hard to come by at times) & doing the right thing.

Thanks, stay safe, keep up the great work & God bless

Pierre Clément, Chief
SSI Huntingdon FD, QC, Canada
 
I just personally wanted to say thank you to you and all the employees, you guys do a great job. You guys have GREAT business ethics in a time were not many people do. Please pass it along to everyone in your organization. Keep up the good work... It is noticed by anyone who you deal with I am sure.

Lee Mank, Assistant Chief
Readfeld FD, ME
 
I just wanted to take this opportunity to thank you and your company for the outstanding way that you treated our department during our recent purchase. We went ahead and drove the truck home Friday evening. We are all just so excited about this truck and can't wait to get it into service. You and your whole company are just the greatest! You can be sure that I will be recommending your company to any one that will listen to me!

Jim Palmer, Chief
Greenhead VFD, FL
 
On behalf of the Richland Township Fire Rescue we would like to say thank you to you and all the staff. The process of obtaining the apparatus was a long one on our end and your company made it easier.

Thank You,

Terry Jackson, Chief
Richland Township FD, IN
 
Thanks for all your help! We look forward to seeing you on the 13th for pick up of the new tanker which will make truck number 3 purchased from BMFA. We feel you are a godsend to all fire departments in the world. GOD BLESS ALL OF YOU!

Doug Latham, Chief
Montgomery VFD, KY
 
We received the truck on Tuesday. Everything is excellent. Thank you very much for the excellent workmanship, we are very impressed with your quality of work. Looking forward to doing more business with you in the not too distant future.

I would not hesitate to recommend your Company to any of my peers in the Fire Service.

Thanks a million,

Chief Richard C. Savage
West Nipissing FD, ON, Canada
 
I very much appreciate everything you and your staff have done through this sale, and would HIGHLY recommend anybody looking for used apparatus to deal with BMFA! You should be VERY proud of what you have accomplished and the team of professional and caring people you have assembled at BMFA. A FIRST CLASS experience from start to finish. You my friend will have continued success due to the way you and your staff treat people! God permitting, we WILL do future business together.

Sincerely,

Brian Nash
Fort Garry Fire Trucks, MB, Canada
 
We have had our "new" engine in service for a few months now and all the bugs seem to have been worked out. The engine is serving our needs quite well. I just wanted to take a moment to thank all of you for helping my department through our toughest times. It's exciting to spec out a new engine and anticipate its delivery and activation. Though still nice to get a new rig, it's a little bit of a different story when we had to replace our first out engine that was destroyed in an accident, along with most of the equipment on board. BMFA made that ordeal much easier. The truck was picked out with no hassle and customized to our needs with no problems. There were some serious issues after delivery but your team worked with local mechanics and technicians and fixed the issues as promptly as possible.

E-75 shines out above any other rig in the county. It is better equipped, built, designed, and powered than any other truck around us. The two paid departments are a bit jealous of the rig, and often ask why our little department needs such a truck. E-75 was the flagship engine of all the holiday parades, and it does pretty good on runs as well. The engine hasn't had the opportunity to service a working structure fire yet, (which means no fires which is a good thing,) but it has outperformed our expectations on other runs as well as during trainings. My firefighters were a bit apprehensive about working off of this type of truck, a custom breaks the mold of what volunteer departments run with around here, but after practice and time behind the wheel and at the panel, everyone loves the truck.

Anyway, I just wanted to thank you again for providing Millersburg Fire and Rescue with the engine. It has made our department that much better equipped to do the job that we have to do.

Thank you again,

Jon Ott
Millersburg Fire and Rescue, KY
 
You and your employees have made this a great experience and I am grateful that we were able to met you and work with you. I can't begin to tell you how much your help has been and to have someone that I feel I could trust. For me this was the first time purchasing used equipment and to tell you the truth I was nervous thinking we could get stuck and it would be on my shoulders. Again, thank you and your team very much.

Chief Jim Breur
City of Vergennes Fire Department, VT
 
Just wanted to let ya know we received the truck Friday evening and everybody is very pleased with it. The truck looks great and I know it will become very vital to our department. You and the whole Brindlee family have been awesome to work with.

On behalf of Bob, myself, and the whole department thank you for everything!

Roger Smith
Asst Chief
Prichard FD, WV
 
Truck is running and works great. We have the truck in service and all the guys seem to like it well. It is a big change over the 1974 IH we had. Again thank you for the good service you and your company showed us when we came to inspect the truck.

Thank You,

Chief Mark Otter & Asst Chief Corey Popma
Pipestone FD, MN
 
Thanks so much for everything!  It was truly an enjoyable experience working with you and your crew.  I have always heard about southern hospitality and now I have had the pleasure of experiencing it.  Tell everyone thanks from me and GCFD #3.  Hope some day we will meet again.

Sincerely,

Don Fortier
Grant County Fire District #3, Quincy WA
 
Thanks for the hospitality on our visit last week. You and rest of the staff made us feel as though we had known you for years. Our buying experience was a good one. I had mentioned before that your firm was one of only two that had contacted us or returned messages about our truck needs. It is quite a leap of faith to fly one way to Alabama from NW Iowa to purchase a truck that had only been viewed on the internet. The truck was just as it had been represented, there were no surprises. Your company is a first class operation. We were impressed with staff and the facilities. I would recommend your firm to others, and would be a repeat customer in the future if in need of a truck. The Bible was a nice extra also.

Sincerely,

Brian Bormann
Chief
West Bend FD, IA
 
I couldn't be happier. I came down to the station Saturday morning, and all I saw was a great new rig and smiling faces everywhere I looked. The members were extremely happy with having a new truck, and I don't think that we could have found a better vehicle that suits our needs. We had residents from the city stopping by the station all day Saturday just to see the new rig, as it is the first new vehicle this department has seen in 10 years. That in itself was a good sign, as we don't often get visitors at the department aside from our regulars. We had a gentleman stop by that has lived in the city for 47 years, and never once stopped by the fire department. The excitement from the community can be felt, and the City is proud that the Fire Department took it upon ourselves to make such a purchase to serve the city. The level of professionalism and service that you guys provided is beyond words. Tom, Joe and Gene were very impressed, and were singing your praises. I really appreciate the lengths that you went through to ensure that we were getting the truck that we needed.

Andrew Gemmell
Nolanville FD, TX
 

This truck is excellent!!! Great Job! Hope to do business again in future!

Elmer Goehring
Chief
Delmont VFD, SD
 
It was a pleasure meeting you yesterday. You and your company have many qualities that we admire, mainly your people and approach to business. I am glad that we choose you, and I am glad I got a chance to come for the inspection.
Thank you, and have a Merry Christmas,

Tad Hall, PA
ER/EMS Manager
Mercy Health-Love County, OK
 
I was excited to hear from you this morning. We couldn’t have been treated any better than the great hospitality you, your family, and your employees extended to us. I honestly feel that the Dear Lord guided me to your company. Our little community will have a good dependable fire vehicle to protect us and our little valley as well as those who drive through here for many years. The best part is we were able to meet some great people in far away Alabama.

You and your company and all your employees are so much different than the normal. What a pleasure is was to be greeted and made to feel at home with the atmosphere you have created. The whole thing started with Billy, he was so great on the phone/e-mail and made doing everything about purchasing a fire truck so easy. I told my traveling crew if everybody was like Billy we found the right place to buy a fire truck and sure enough everybody was fantastic.

I have always noticed through life if you have a good person at the helm everything falls in place to the last person and that is what you have accomplished with your company. Everything about your company is very high quality, starting with your salesperson Billy; your clean, well organized facility, the clean organized shop, all the employees coming forward and making all of us feel welcome starting with Rachael behind the neatest desk I have or will ever see. I couldn’t believe it when Billy took me out to look at the take off items in the containers. They were organized and easy to look through.

I am really hoping we can have a good visit again I so enjoyed myself being around you folks.  I wish my family could have been with me to get to meet some of the best people on the earth.  I would really like to stay in touch with you and Billy. I feel like I have made some great friends and we are thrilled to be your first customers in Nevada.

Please tell your family and your employee family hello from Nevada.

Take Care,

Laine Hendrix
Chief
Lund FD, NV
 
The taxpayers of the Turner Fire District work very hard to earn their paychecks. Then they turn around and pay property taxes to our fire district. Every dollar they send to us is a dollar they don’t get to spend on their families. A big part of my job is to invest these hard-earned dollars very carefully in the people and equipment that respond to emergencies in our community. I make every effort to treat each dollar as if it were my own. I don’t make every investment perfectly, but I do make it carefully.

When it comes to buying equipment, I look for a great price. But, beyond that, I look for integrity and service. I want to invest our dollars with businesses that will honor our hard-working taxpayers as much as I do. These venders are few and far between and when I find one, I take the time to express the gratitude of our entire community. Your company is one of those venders! From the beginning of our very first conversation to the final delivery of our new used engine, your company operated from a position of integrity and honesty. You had many opportunities to cut corners or to lie to us. Not once did you take the easy path or take advantage of your position in the deal. You went out of your way to give us more than we paid for and to take responsibility not only for issues that you needed to take responsibility for, but for many issues that were not your problem. This policy of organizational integrity must cost you lots of money, but I want you to know that it is noticed and appreciated.

Not only will I call you the next time we need an engine, but I will be certain that every fire department in our area is aware of the exceptional service you provided to our taxpayers. You got our business. Now you have our gratitude and our respect.

Thanks again,

Jon Remy
Assistant Fire Chief
Turner Fire District, OR
 
I hope this email finds you well... We really put the truck through the paces at training Wednesday night... Had a few glitches, but solved them and had a great time with the unit.... The more we play with it, the better we like it!!!!!!!!  I would also like to thank you for hanging in there with us while we were trying to decide on whether we should buy and, if so, what to do to the truck. I'm sure upon seeing the unit, someone else would have offered more than we paid for it... This day and age, it's refreshing to find and deal with a business that is true to its word and willing to put a little trust in their fellow man. You know as well as I it's even harder to find a Christian-based business.... Your gift of the Bible is a very unique gift and it most appreciated.  If only more would realize what true "saving" can be found between the covers.

As with all our emergency equipment, I hope we never have to use the truck. A pipe dream, but what a sweet world it would be.  Our next unit will be a brush/mini pumper, and you can bet I will be watching the website for our next purchase.

I pray God keeps you and yours safe,

Jeff Blane
San Jose Fire Department, IL
 
Just a short note to say Hi, and to once again thank you for the opportunity to do business with you. We had our 9th structure fire this year, and the truck worked great. This engine has made a great impact in our community, and is a GREAT APPARATUS.  I hope all is well with all of you. I want to thank you again from my Board, Officers, Firefighters and our community. This apparatus has made a great difference.

Take care of yourselves,

Chief Mike Graham
Paradise Valley VFD, MT
 
This has been a very good experience working with your company and you should be very proud of the people and company you have built.

Best wishes,

Chief James Davis
Belmont Fire Department, NH
 

I received a beautiful Bible in the mail today. Thank You!  It is a beautiful book to look at, and holds many beautiful promises for those who search for them. Thanks again!  We are continually impressed with our truck.  It is so far superior to what we had, in fact there's no comparison, as you will see once we get some photos to you. I greatly enjoyed the time we spent at your shop (even if it was slightly longer than anticipated) it was educational and interesting.  I totally enjoyed dealing with you and was impressed with your way of doing business.  Thanks for everything, 

Delbert Hoover
Gorin Fire Department, MO
 

I have enjoyed working with you on the purchase of the rescue truck and look forward to meeting with you and closing the deal.  I appreciate the straightforwardness and the hospitality that was shown to Jim and Chris when they went to your facility to inspect the vehicle.  They were impressed with the facility, workmanship (of the other vehicles being worked on and displayed), and most importantly with the staff.  Sometimes, these qualities are difficult to find in this day and age.  These qualities did not go unnoticed. Thank you and we will be in touch.

Thomas Fox
Vernon Volunteer Fire Company, VT
 

I have worked with many companies in my life, but only one or two like yours. You are good people, great to work with, and you understand our needs.  Your staff is great, your knowledge and just great respect and help for firefighters is the best.  Thank you.

Chief Shane Schmidt
Alexandria FD, MN
 

Hi, Just a note to thank you for the follow up on the repair of our engine. Greg and Jeff came today and made all the repairs we had asked for. We are very pleased with the engine. Every thing is working just right. Again, thank you for the follow up. We have really enjoyed doing business with y'all. If you need a good recommendation in the future, please let me know and I will be happy to recommend your business. And what a fine group of people you have.

Walt Holland and Bill Green
Lawley VFD, AL
 

I need to take this time to thank you and everyone at BMFA for the time and work that you all have done on getting us our new trucks. We are all very pleased with the trucks and how much you were willing to work with us. I hope that we are able to work with each other again in the future.  It will be my pleasure to recommend your company to anyone who is looking to buy a new truck. If you are ever up this way, feel free to give us a call. We would be more than happy to have you stop by for a visit. Again, thanks for everything.

Randy L. Wood
Wedington FD, AR
 

On behalf of all the members of the Sapps-Union Chapel Volunteer Fire Department, I want to express our grateful appreciation for your gift of the Firefighter’s Bible which you sent to our department! This is the first time we have seen one like this and it is very unique. You can be assured that it will be used!  We deeply appreciate your interest and concern for us.

It was a pleasure to do business with your company several weeks ago. Also, we want to again express our thanks for the delicious meal which you provided for each of us who traveled to Union Grove. You were a very courteous salesman.

We are very proud of our department and what we have accomplished during these 20 plus years of existence. We are thankful for the privilege of serving our communities and are grateful for the support of so many folks who help us and encourage us.  Again, thank you for helping us to better serve our communities by being spiritually prepared as well as prepared with a good brush truck!

James Hall
Sapps-Union Chapel VFD, AL
 

All’s well in Reedsport. We had a fire in a waste basket this morning at a local motel about 7 AM. Needless to say, the new truck caused a lot of the guests to come out and have a look and ALL were impressed with it. Also needless to say, we are really impressed with it. This has got to be the best engine this town has ever had. Yes, we have purchased new trucks in the past, BUT they were not REAL fire trucks as this one is. Thanks again for the courtesy you showed Harold Rose and myself when we were at Brindlee Mountain.

Dave Courtney
Reedsport, OR
 

It’s been a pleasure working with you and a big THANK YOU for waiting for us to get our ducks in a row to purchase the truck!!!!!!

Terry Bohl
Northville VFD, SD
 

Just a note to thank you and your people for the hospitality and cooperation shown to us on Friday. You should be very proud of your company and people. It was certainly a pleasure to transact business with Brindlee Mountain Fire Apparatus and we will certainly view your website in the future for other possible apparatus our Fire Department can use. If we can ever be of assistance to you, please do not hesitate to call.

Again, “Thank You” from all of us and may your business continue to prosper.

Posey Dillon
Rocky Mount FD, VA
 

We would like to take this opportunity to thank you for the wonderful experience we had while visiting your dealership. Everyone there displayed an enormous degree of professionalism. From the moment we walked through the door, we felt as if we were part of your family. In today’s business environment, it is refreshing to meet people who believe in going the extra mile.

We look forward to doing business with you in the future and it will be our pleasure to recommend your company to others. Again, we thank you. You made the whole experience very pleasurable!

Dustin Schaefer and Doug Knowlton
 

Our apparatus are performing great. As we enjoy showcasing our new station (showing off), we always express our pleasure in dealing with you. A station with seven apparatus, six of which are preowned, we are the envy of many departments around our area. The public often thinks we have new apparatus as well as a new station even though the newest apparatus in the house is 11 years old. I hope our next purchase will be to replace our ’77 Chevy and ’82 American LaFrance with a crew cab, all wheel drive urban interface engine. If you locate something of interest, let me know. We appreciate our continued relationship!

Walter Gardner
Warrenton Rural VFD